Support center

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Frequently asked questions

Payment guide
  1. 1Find your application by reference code and verify OTP.
  2. 2Review the fees and the total amount due.
  3. 3Confirm your details and choose a payment method.
  4. 4Complete payment and download your receipt.
Failed payment policy

In case a transaction fails but your account was charged, the amount will be automatically refunded within 5-7 working days. Please submit a support request with your transaction code for faster handling.

Submit a support request